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Terms & Conditions

Terms & Conditions

Terms and Conditions

 Introduction

 These terms and conditions govern your use of this website and conducting transactions with Erathan Emptor LLC (hereafter known as “Erthan Emptor” or “we”). All users and customers are subject to these terms and conditions (hereafter known as “you”, “users(s)”, or “customer(s)”. By using this website, you accept these terms and conditions in full.  

 

​​ Any new features or tools which are added to the current store shall also be subject to the Terms of Service. Erathan Emptor reserves the right to update, change or replace any part of these terms and conditions. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

​License for use

 

All information and images, unless specified, is the intellectual property of Erathan, LLC or its legal subsidiaries (hereafter known as “Erathan”). Subject to the terms below outlined here, all rights are reserved.

 

​Information presented here may be shared for personal or commercial use only if credit is given, through digital link or direction to the Erathan Emptor website.

 

​​You must not, without proper credit as per the relevant sections of this agreement:

 

republish material from this website (including republication on another website);​

 

reproduce, duplicate, copy or otherwise exploit material on this website;

 

General terms

 

We reserve the right to refuse sales or service to anyone, for any reason.

 

​Online store, live sales, services

 

By making a purchase of products of services through this website, you agree that you are at least of legal age of majority in your location and are legally responsible for any purchases you make.

 

​​While Erathan Emptor makes every effort to provide detailed and accurate information, we are not liable if this is not accurate, complete or current. We do our best to portray the color, size, and weights of the product as closely as we can.  All minerals, stones, crystals or other products offered are identified and graded to the best of our ability. We do not guarantee the accuracy of any of this information. We are not responsible for variation in shades, reasonable size/weight discrepancies, or mis-identifications.

 

Products and services here are offered for aesthetic and entertainment purposes only. This site cannot recommend, diagnosis, or give medical advice.  None of the statements we make have been medically evaluated.

 

Prices of products and services are clearly listed though errors may occur. If errors are noted, we will work with you to correct these issues in a timely manner.

 

​Membership

 

Certain areas and sales are only available to registered members. As per General terms of these terms above, we reserve the right to refuse or revoke membership.

 

​Wholesaler status is available to users who can prove themselves as a wholesaler by providing legal documentation as such.

 

​Consignment

 

We accept, at our discretion, products for consignment. Consignment sales are governed by the terms set forth in the ‘Consignment Agreement’ between us and the Consignee.

 

​​For the purposes of online sales, consignment products will be treated as other products.

 

​​Shipping

 

​For shipping within the United States- currently most products are shipped United States Postal Service (USPS) Priority Mail for $8.00.

 

Please contact us directly if an alternative shipping method is preferred by the customer and we will make every effort to accommodate where possible. Erathan Emptor will select shipping methods during all Live Show events.

 

Due to the diverse nature of Erathan Emptor’s services, shipping procedure will vary depending upon how your items are purchased.

 

Orders received in the Erathan Emptor Store will ship next regular business day.

 

Live Show shipping will typically be the first business day after the show if show schedule is 3 days or less, but may vary. Prices posted during Live Shows include US domestic shipping charges. If multiple purchases are made during the same Live Show, every attempt will be made to consolidate orders and the savings will be refunded to the customer.

 

 

Items will be insured through a third party vendor, typically through the shipper. Customers are subject to the applicable terms and conditions.

 

International shipping is limited by our carriers. Generally, we will ship to countries listed here. Exceptions may apply and this list may change at any time so we encourage you to contact us if you have any questions.

 

Privacy Policy

 

Personal information security is important to us at Erathan LLC. All information collected is done so to make for a better shopping experience for you, our valued customer. Our website(s) use cookies to provide you with a smoother shopping experience and you provide your personal information so we can get your products to you. We may correspond with you with the info provided to send newsletters, special sale information, or if we have questions about your experience. Your personal and payment information will NEVER be sold, under any circumstances. We retain none of your payment details as these are handled by our third party payment processing partners. If you have any questions or concerns about what happens with your information, please do not hesitate to contact us.

 

Return Policy

 

Our goal at Erathan LLC is for you to be happy your purchase. If you are unhappy with your purchase for any reasons, please contact us within 30 days of delivery so we may arrange a full refund. 

 

​​Warranty and liability

 

No warranties or guarantees are offered on products or services.

 

​​Users and customers agree to release, indemnify, and hold harmless Erathan LLC, its subsidiaries, owners, staff, partners, or Consignees from liability for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. As some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

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